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Business Process Improvement 

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  • Increasing efficiency

  • Streamlining policies and procedures

  • Implementing systems

  • Improving client experience

Through workshops and meetings with key stakeholders, we focus on understanding business needs and processes. These are aligned with the business requirements and drive the following outcomes:

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  • Gap analyses

  • As-is / to-be workflows

  • Policies

  • Procedures

Technology Project Planning & Execution

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  • Planning and execution of system implementation

  • Resolving roadblocks in current implementation

Image by Firmbee.com

Technology solutions are often misaligned with poorly understood or incorrectly defined business problems.​

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By dissecting the change required, your business goals can be translated into system requirements and guidance provided on challenges, including:

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  • Business case development

  • Project planning

  • High-level database design

  • Identification of solutions

  • User acceptance testing

  • User training

  • Post implementation review

Requirements Definition & System Selection​

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  • Matching business requirements with needs

  • Choosing the right system and vendor

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Cogs in the Machine_edited.png

After reviewing your existing systems against your current and future needs, receive guidance on technology selection and vendor options, together with vendor management. This includes:​

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  • Business requirements scoping and definition

  • Market scan of vendor products

  • Evaluation criteria

  • Request for proposals / request for information (RFP, RFI)

Program Outcomes and Outputs

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  • Identifying outcomes and outputs

  • Measuring Key Performance Indicators (KPIs)

  • Analysing data to enable growth

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Archery Board nature

Garbage in equals garbage out. Through identifying key program goals, understand what data inputs are critical to identifying required outputs and translating these into program outcomes. Together we review:

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  • KPIs

  • Client and Board goals

  • Stakeholder drivers

  • Data collection needs

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